Mass Tax Connect Phone Number


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What Are The Basics Of Massachusetts State Taxes

How to Register a New Business in MassTaxConnect

Massachusetts charges several taxes, including a sales and use tax and estate tax. In addition, all full-time and part-year residents who earn more than $8,000 per year, as well as some nonresidents who earn income in the commonwealth, must file a Massachusetts state tax return.

If your earnings are lower than $8,000 and you want to claim any refundable credits, like the earned income tax credit, then youll need to file a state tax return.

Massachusetts Employer Medical Assistance Contribution Rate

  • Most employers are exempt from Employer Medical Assistance Contributions for two years. After that, employers are assigned a rate based on the number of years they have been in business. If you are liable, you can look up your rate online or on the Rate Notice mailed by the MA Department of Unemployment Assistance each year.

  • If youre unsure, contact the agency at 617-626-5075 or visit the MA Department of Unemployment Assistance website.

Will The Refunds Be Treated As Taxable Income

The refunds are not taxable as income at the state level.

All tax refunds, including the 62F refunds, are taxable at the federal level only to the extent that an individual claimed itemized deductions on their fedreal return for tax year 2021. Refund recipients who itemized on their federal returns for 2021 will receive a Form 1099-G from the Department of Revenue by Jan. 31, 2023 to use when completing their 2022 federal return.

Information from was included in this report.

Also Check: How To Check If Taxes Were Filed

What Can Cause A Delay In My Massachusetts Refund

A number of things could delay your Massachusetts refund, including the following:

  • If the department needs to verify information reported on your return or request additional information, the process will take longer.
  • Math errors in your return or other adjustments.
  • You used more than one form type to complete your return.
  • Your return was missing information or incomplete.

Department Of Revenue Website

Massachusetts COVID

For more information, you can visit the sales tax information portal on the Department of Revenues website online at .If you need to visit the Massachusetts Department of Revenue in person, a list of department locations and field offices can be found at here .

Please contact the Massachusetts Department of Revenue with any questions or concerns about your sales tax account, sales tax compliance queries, etc. If you have a question or comment about the content of this website, please contact us directly instead.

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Personal Income Business Corporate & Miscellaneous

  • 9 a.m. – 4 p.m., Monday through Friday

For personal income refund questions, visit Check the status of your tax refund or go directly to MassTaxConnect’s Where’s My Refund.

If you are unable to resolve your tax issue using the resources above, call 887-6367 to request an in-person or virtual appointment.

Upon request, the virtual option may resolve some tax issues and eliminate the need to travel.

Since availability may be limited, we recommend that you use the references on this page before calling to request an appointment.

District Office Counter Locations:

How To Register For Sales Tax In Massachusetts

Remote sellers can register for sales tax in Massachusetts via MassTaxConnect, an online tax portal. This portal is also where youâll file and pay your tax returns. More on that later!

International businesses must register by filling out a form and emailing it to the Massachusetts tax office. Youâll find more information below.

Also Check: Bexar County Tax Assessor Collector San Antonio Tx

Do You Have A Question Ask Max

You can use Max to help find answers to your questions. Max, however, cant answer questions that are specific to your tax account.

How do you ask Max a question?

In the Type your message… section:

  • Type in your general question and
  • To ask a question about your account, log in to MassTaxConnect and send DOR a secure e-message.

    For more resources and help, visit Contact DOR.

    Need More Tax Guidance

    How to Log in to MassTaxConnect for the First Time

    Whether you make an appointment with one of our knowledgeable tax pros or choose one of our online tax filing products, you can count on H& R Block to help you get the support you need when it comes to filing taxes.

    Need to check the status of your federal refund? Visit our Wheres My Refund page to find out how soon youll receive your federal refund.

    Related Topics

    Donating household goods to your favorite charity? Learn the ins and outs of deducting noncash charitable contributions on your taxes with the experts at H& R Block.

  • Free Worry-Free Audit Support is available only for clients who purchase and use H& R Block desktop software solutions to prepare and successfully file their 2022 individual income tax return . It does not provide for reimbursement of any taxes, penalties, or interest imposed by taxing authorities and does not include legal representation. Additional terms and restrictions apply See for complete details.
  • Additional fees apply for tax expert support.
  • Pricing varies by location. Federal pricing will vary based upon individual taxpayer circumstances and is finalized at the time of filing. All tax situations are different.
  • If the online tax preparation or tax software makes an arithmetic error that results in your payment of a penalty and/or interest to the IRS that you would otherwise not have been required to pay, H& R Block will reimburse you up to a maximum of $10,000. Terms and conditions apply see Accurate Calculations Guarantee for details.
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    How Do I Add A Secondary Logon

    • Log in to MassTaxConnect.
    • Select the Manage My Profile hyperlink.
    • Select the More tab.
    • In the My Users panel, select the Manage Secondary Logons hyperlink.
    • On the Secondary Logons window, select the Add User hyperlink.
    • In the Add Access step, enter in the required fields with the users information.
    • Note: The user being added will need to be given a type of access. In MassTaxConnect, the access type can be Master Administrator or Tax Administrator. Master Administrators have all access, while Tax Administrators have more limited access.
  • Once all the required information is entered, select Next.
  • In the Access Settings step, select the security group and the account type you want to apply to the secondary logon.
  • Note: The security group selected can be the Default group or any security groups that have been added by the user. See Create a Security Group for the steps on how to add a new security group.
  • Once Submit has been selected, a confirmation email is automatically sent to the user.
  • Select the OK button.
  • The user will then follow the instructions on the email to complete the logon creation.
  • Note: At the time that the confirmation email is sent, the entered user will automatically have whatever security permissions selected earlier. If necessary, see create and associate a security group for my secondary logons and Associate a Security Group to a Secondary Logon for steps on how to adjust the users access.
  • In School You Probably Learned About The Boston Tea Party Which Some Residents Of The Then

    But the commonwealth has come a long way since its Colonial days. Now if you live in the Bay State, you may have to pay income taxes to the commonwealth. The good news is that a flat tax rate and several state-level deductions and credits can help make the task easier.

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    District Office Counters For Tax Assistance

    • 9 a.m. – 4 p.m., Monday through Friday

    For personal income refund questions, visit Check the status of your tax refund or go directly to MassTaxConnect’s Where’s My Refund.

    If you are unable to resolve your tax issue using the resources above, call 887-6367 to request an in-person or virtual appointment.

    Upon request, the virtual option may resolve some tax issues and eliminate the need to travel.

    Since availability may be limited, we recommend that you use the references on this page before calling to request an appointment.

    District Office Counter Locations:

    DLS Law – Local Officials Only

    • Available M-F, 9 a.m. to 5 p.m.

    Massachusetts Income Tax Rate

    Contact Us

    If you need to file a Massachusetts state tax return, you dont have to worry about different tax brackets. The state has a flat tax rate of 5.05% on most classes of income. Massachusetts law will reduce the income tax rate incrementally when certain tax year revenue requirements are met until the rate reaches 5%.

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    What Is Gethuman’s Relationship To Massachusetts Department Of Revenue

    In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Massachusetts Department of Revenue . For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.

    Massachusetts Department of Revenue Contact Info

    Filing And Payment Deadline

    For 2019 state taxes, the commonwealth has extended the filing and payment deadline. Massachusetts residents now have until July 15, 2020 to file their state returns and pay any state tax they owe for the year.

    You dont need to do anything to get this extension. Its automatic for all Massachusetts taxpayers.

    While this year is a bit different, Tax Day in Massachusetts is usually the same day as the deadline for filing your federal income tax return April 15. But if the 15th falls on a weekend or a holiday, the deadline for filing your Massachusetts state return is extended to the next business day.

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    Massachusetts Department Of Revenue ‘s Best Toll

    This is Massachusetts Department of Revenue ‘s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Massachusetts Department of Revenue agent. This phone number is Massachusetts Department of Revenue ‘s Best Phone Number because 28,872 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-392-6089 include Speak with an agent, Payment arrangements, Make a payment and other customer service issues. The Massachusetts Department of Revenue call center that you call into has employees from Westlake, TX / El Salvador and is open Mon-Fri 9am-5pm EST according to customers. In total, Massachusetts Department of Revenue has 1 phone number. It’s not always clear what is the best way to talk to Massachusetts Department of Revenue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

    Affordable Tax Preparation Bookkeeping & Payroll Services Designed For Everyone

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    Our products and services are designed to take the stress of business financial management and reporting off your shoulders so you can focus on what matters most: your business.

    We take care of your tax preparation and bookkeeping needs, all at one fixed monthly cost, meaning there are no surprise bills at the end of the year. You pick a plan that reflects your business needs and pay a single, flat monthly fee for all of the services you need.

    Business Tax Services

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    Should I Have My Third Party Set Up My Username And Password For Me

    No. We recommend that a username and password only be set up by the business or taxpayer.

    • Your username and password determine your access roles and rights, and rights you may assign to a third party.
    • If you grant access to your account to a third party to work on your behalf, that third party would use his or her unique username and password to access your account.
    • Sharing passwords may openaccess to the original registrant’s access rights and personal information.
    • Never share your username and password with anyone.

    For more information, visit:

    How And When Will I Get My Refund

    Individuals eligible for a refund will receive it automatically as a check sent through the mail or by direct deposit. The distribution of refunds is expected to begin in November.

    No action is needed to receive your refund.

    More information about how to receive your refund will become available in November, the state has said.

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    Contacting Massachusetts Department Of Revenue

    3 Methods to Not Run Out of Money

    While 800-392-6089 is Massachusetts Department of Revenue ‘s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Massachusetts Department of Revenue please let us know so we can share with other customers.

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    Online Mass Dor Tax Payment Process

    STEP 1: Use this link to log into Mass Department of Revenue’s site. Under Quick Links select Make a payment . You do no need an account.

    STEP 2: Select individual for making personal income tax payments or quarterly estimated income tax payments. Enter the name and SSN for the first taxpayer listed on your income tax return. Under Select Payment Type choose Return Payment for year 2019 if paying the balance due on your 2019 income tax return OR Estimated Payment for tax year 2020 if you are paying your 2020 quarterly taxes.

    STEP 3: Amount to pay. Simply enter the amount you are paying and method of payment. Bank debit has no fees, credit card likely does.

    STEP 4: the remaining screens simply walk you through entering your payment information. Be sure to print the confirmation at the end and keep with your tax records as proof of payment.

    If you would like to create your own individual MassTaxConnect online account, you can do so at the link below. This will establish an account that you can log into anytime into the future to use. Our instructions above are for one-time payment processing only.

    Massachusetts State Tax Deductions

    Massachusetts offers several state-level deductions. Deductions that you dont have to itemize to take include the following:

    • Payments you made to Social Security, Medicare, railroad retirement, U.S. or Massachusetts retirement systems, as shown on your W-2
    • Expenses related to caring for a child or disabled dependent or disabled spouse
    • If you rent your home, you may be able to deduct half of your rent for the year

    Additionally, you may be able to itemize deductions on Schedule Y. Here are some of the deductions available for 2019.

    • Moving expenses
    • Contributions to a health savings account or medical savings account
    • Health insurance premiums if youre self-employed
    • Interest on student loans
    • College tuition
    • Commuting costs if you have a weekly or monthly transit pass for certain types of public transportation and toll payments
    • Costs associated with donating certain organs, including travel, lodging and lost wages
    • Certain gambling losses

    Also Check: Which States Have No Income Tax

    Adding Square Payroll As Your Unemployment Insurance Tax Administrator

    In order to file and pay your Massachusetts unemployment insurance taxes, Square Payroll needs to be authorized as your Third Party Administrator .

    Please follow these instructions from the MA Department of Unemployment Assistance to authorize us.

    The whole process can be completed online and you will need the following information:

    • Square Payrolls Massachusetts UI TPA ID: 105349

    • Roles to assign to

    • Account Maintenance Update and Submit

    • Payments Update and Submit

    • Employment and Wage Detail Update and Submit

    Please note that you will need to unauthorize any previous agents/payroll providers who had the above roles.

    Were Leading The Industry In Business Tax And Accounting Services

    Overview of MassTaxConnect
    • We reconcile and prepare your tax-ready financial statements monthly, so that you have an up-to-date picture of your business financials.
    • At the end of the year, we file your business and personal tax returns for you, and because we handle your bookkeeping theres no waiting around.
    • We combine our expert tax knowledge with industry leading technology to give you the biggest business and tax advantage possible
    • Our two-way client portal allows you to communicate with your accountant and access your documents securely at any time, 24 hours a day, 7 days a week.
    • Our comprehensive knowledge base allows you to expand on your business and tax knowledge included with any tax, bookkeeping or payroll package.

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